Community Forum

Sporadic Receipt of Emails

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Sporadic Receipt of Emails

I receive emails from my desktop running Windows 10.  My email client is Windows 10 Mail.


I'm using AVG's filewall.


I have five email accounts, including my Comcast email account which I check every day.  All of my other email accounts download a few email every day, but, Comcast does not.  My Comcast email account only displays my Comcast email messages about once a week.  Then, I get emails for several previous days.  It is like the email is hanging up for some reason.  None of my other email accounts exhibit this behaviour.


I tried to use another email client, Mozilla's Thunderbird, but, it isn't even recognizing my Comcast account's username and/or password.


I've played around with AVG's firewall.  I can't seem to be able to change incoming or outgoing ports with Windows 10 Mail email client.


Any suggestions?




Re: Sporadic Receipt of Emails

If you go directly to the Comcast webmail UI using only your browser, does the email work OK?

I am not a Comcast Employee.
I am a fellow customer, volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!