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Speedtests?

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Frequent Visitor

Speedtests?

I haven't done any speed tests in probably over a year now and at the time was measuring pretty close to what we were supposed to have (6mbps down and 1mpbps up).   I just ran a couple tests and am now measuring 18-20mbps down and 2.7-3mbps up!

 

Do they have PowerBoot configured long enough for it to show this much difference in speed tests now?

 

Scott

Bronze Problem Solver

Re: Speedtests?

Speedtest sites often use such small files that PowerBoost can definitely have an impact.

 

I think it is more likely that your speeds were increased by Comcast as part of the upgrade of 6 MB customers to 12 MB.

Expert

Re: Speedtests?

Way agree with Bartleby !



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Frequent Visitor

Re: Speedtests?

How can I find out what download speed I should be getting on my Comcast connection?

Bronze Problem Solver

Re: Speedtests?

abulloch,

 

It should be indicated directly on your bill where your HSI (High Speed Internet) charges are shown.

 

If that's still unclear, call 1-800-comcast and ask them what you are provisioned for.

Frequent Visitor

Re: Speedtests?

Thanks, that was helpful.

 

But now I find that I am getting download speeds around half what I should be getting.  Downloads are running at 6, but  I'm supposed to be getting (= am paying for) 12.  (And upload is much less, of course.)

 

What do I do now?

Contributor

Re: Speedtests?

I can't find any Internet speed indication on my Comcast bill. My speeds as measures by both the Comcast and Ookla speed test are around 3.6 Mbps download and 1.4 Mbps upload. I find this unacceptably slow.