Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
1. I use xfinity connect, I have no idea whether it is full or lite version.
2. I use Comcast E-Mail.
3. I use Internet Explorer 11 and yes I have cleaned my browser cache.
4. Compatibility view has always been checked.
AND I CANNOT ACCESS MY E-MAILS, NO THANKS TO COMCAST. I PLAN TO CHANGE TO DIRECT TV WITHIN THE NEXT MONTH OR SO. MANY OF NY NEIGHBORS HAVE DIRECT TV AND THEY DO NOT HAVE ANY OF THE PROBLEMS THAT I AM ENCOUNTERING WITH COMCAST.
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
I have the same problem, there is no point in calling Comcast, when I was finally able to reach them I was told by Comcast to call Microsoft. Now I will have to pay to open my E-Mails, no thanks to Comcast.
When I go to comcast.net, the first screen shows a box named "Email" with an arrow next to it. When I click the arrow, I am getting the message "Sorry, there was an error displaying your emails" with "View Inbox" below it. When I click "View Inbox", I get a blank page.