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Slow Internet

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Official Employee

Re: Slow Internet

Hello mrhauck. I can also assist in troubleshooting your internet issue, I would like to perform with a diagnostics test on your modem first. To get started, please send me a private message and include your full name, service address, and account number so I can assist.

Diamond Problem Solver
New Poster

Slow Internet

I have this problem that continues to download speed drops to less than 1 megabit per second for a few days at a time.  Of course, calls to support are useless.  They always schedule a service tech to come out but by then it has self corrected.  The reliability of this service is abysmal and I have to think about other options even though I like comcast