Community Forum

Sent email not showing in Sent folder

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Sent email not showing in Sent folder

Why cannot I view my sent email?  The folder is empty.  I can't find a setting that would be causing this.

Expert

Re: Sent email not showing in Sent folder

If you are in the new email format----Appsuite------they should be in the Sent folder by default.  There is no setting you can use to turn it on or off.  The old Zimbra format does have a setting for it.  If you are in the new format, do you also have the account enabled on another device that might have such a setting?  Or that lets you change the folder your sent messages go to?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!