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Sending e-mail to group in xfinity connect?

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Regular Contributor

Sending e-mail to group in xfinity connect?

I cannot seem to send an e-mail to a group. To test this out i set up a group called test group  and added two e-mail adresses to it.. Now when i go to send the e-mail  and use bcc and click on it to get the adress book. I see that the group test group is not among the adresses. Thus i cannot click on the group name to send the e-mails to the two adresses.l  Please outline the procedure for me step by step so i can see what i am doing wrong.  I know i can go to the adress book entitled test group  and check off the two names and then e-mail them,but i will be dealing with 22 e-mail adresses in another group .  Anywayn i need help?  I can do this procedure in windows live mail 2012,but do not wish to add these these 22 names e-mail adresses etc. to the live mail adress book,when the names are already in the infinity adress book. 

Expert

Re: Sending e-mail to group in xfinity connect?

Does the test group appear if you start typing it into the Bcc or To fields?

Regular Contributor

Re: Sending e-mail to group in xfinity connect?

latoque, yes it does appear when i type in test group. It functions now.  But in the actual group i"m working on  and i type in the name of the group one of the names i added to the group does not appear in the bcc line. And yes the name is listed under the names of the group when i click on the adress mode.  Why i do not know.

Regular Contributor

Re: Sending e-mail to group in xfinity connect?

latoque, tried the group e-mail procedure again for the larger group and the e-mail adress that was not included in contacts is know their.  So all is well,but infinity still has a problem with this adress book that needs to be corrected. Thanks!