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Scheduled maintenance window

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Scheduled maintenance window

Where can I find an updated maintenance schedule?

I need to know how long Chicago is "scheduled" for maintenance right now.
Expert

Re: Scheduled maintenance window

There isn't such a thing. "Scheduled" just means it's an intentional service interruption for maintenance. It's the opposite of an "unscheduled" event such as a natural disaster.

 

You can get updates by:

  • Using the XFINITY My Account mobile app.
  • Logging into your Comcast account and clicking the check for service interruptions link.
  • Visiting the Xfinity Status Center.
  • Calling 1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489)
  • If you've registered your mobile phone number for Comcast Alerts, you can text OUT to 266278 (COMCST)

I am not an employee.