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SB6183 Web GUI Access

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SB6183 Web GUI Access

I upgraded my SB6121 to an SB6183 and called in to get it activated. No issues there. I was able to access the web GUI at http://192.168.100.1 on the new SB6183 initially, however after the modem completed the DOCSIS provisioning and upgraded its firmware, I'm unable to access the web GUI anymore. Was this feature disabled by comcast in the configurations for the SB6183 on their network?

 

I've checked the user manual a few times, and it wasn't a problem for me to access the Web GUI of my old SB6121 and SB6120's before. 

 

FYI the User manual for the SB6183 lists the information for connecting to the GUI on page 7 of their PDF. http://www.surfboard.com/wp-content/uploads/2014/07/ARRIS_SURFboard_SB6183_User_Guide.pdf

Accepted Solution

Re: SB6183 Web GUI Access

I can access the SB6183 GUI using 192.168.100.1

 

I tested with IE8, Mozilla and Chrome. No issues.

 

-Chirag

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Official Employee

Re: SB6183 Web GUI Access

Let me check and get back to you. You should be able to access via 192.168.100.1

 

-Chirag





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Official Employee

Re: SB6183 Web GUI Access

I can access the SB6183 GUI using 192.168.100.1

 

I tested with IE8, Mozilla and Chrome. No issues.

 

-Chirag





Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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