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Router won't connect to DNS server since Outage

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Router won't connect to DNS server since Outage

We recently experienced a complete outage for almost 5 days north of NYC. I still don't know if the outage was a result of donwed lines following the storm or it it was related to the system outages on Wed 3/6.


Service has since been restored, but I am unable to connect through the router with either a wired of WiFi configuration. I am only able to connect to the Internet with a direct line from the modem to my computer. Using the router results in an inability to connect to the DNS server. No amount of troubleshooting, resetting, power cycling, or dns cache flushing has resulted in any improvement.


My Home network had operated near flawlessly for the past 18 months prior to the outage using my own modem and router, only requiring power cycling every few months.


The simplest answer seems to be that this is still an issue with the system, not with my equipment. Are there still issues on the Xfinity system side that are preventing DNS server communication? If so then I'll stop trying to "fix" my network configuration until the problem is solved.