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Replies to emails

New Poster

Replies to emails

when I reply to an email, it deletes the original email and replaces it with the sent email in my normal inbox.  


Accepted Solutions
New Poster

Re: Replies to emails

That worked, thanks so much.  


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Official Employee

Re: Replies to emails

Sounds like you probably have Conversation View enabled.

You can turn off conversation view by following the instructions here:

 

https://connect.xfinity.com/appsuite/apps/faq/index.html#turnOffConversationView

 

 


weedsinfrederic wrote:

when I reply to an email, it deletes the original email and replaces it with the sent email in my normal inbox.  


 

New Poster

Re: Replies to emails

That worked, thanks so much.