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Re: Modem won't go online

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New Poster

Re: Modem won't go online

Did having a technician come out to your home help to resolve this issue? I am experiencing the same thing now. Just came home with a brand new modem and the 'online' light continues to go out (and on, but off more frequently off and for longer durations of time without internet). I want to know if having someone come out to my apartment is really worth the hassle and inconvenience. Thanks.

New Poster

Re: Modem won't go online

I have been having the same issues. My last resort has been to ask for a personal visit. It’s been a constant issue with my service and I have told friends and family to not go with this company because of the cost stand issues.