Community Forum

Re: Losing connection - Help Needed / Information Requested

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Re: Losing connection - Help Needed / Information Requested

You're not the only one, I'm in the NW Atlanta area and have been having connectivity issues all day long, ranging from 1 to 10 minutes long. For some of them, my cable model completely loses signal, for others, I just lose outbound connectivity, it's similar to the issues the other day where there was a nationwide outage.
Expert

Re: Losing connection - Help Needed / Information Requested

Start here;

 

http://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Expert
Moved:

Re: Losing connection - Help Needed / Information Requested