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Whle trying to retreive a email that was put in my spam folder, from a Xfinity tech, I received a pop up window with a recorded voice in English stating Microsoft found a virus on my PC. It said to call the number at the bottom of the pop up, which like a dummy I did. A middle eastern man who I could hardly understand wanted to gain remote access to my PC and install software to remove said virus. I refused and hung up on him and this pop up had full control of my PC. I could not do anything on my PC. I had to do a hard shutdown, which I hate doing, Waited 30 seconds, turned PC back on and Windows 10 Defender did a automatic offline scan.In the mean time the scammers called me back twice. Now they have my first and last name and number from CID. I have blocked their numbers from calling, but still do not like the idea they have my full name and number. The numbers they used had to bogus Company names showing on my CID! Windows Defender took care of the pop up window and all seems well now. I am very upset that Comcast would have such a insecure email server and above all this email was from a community tech. I have notified Microsoft's security of this issue but made no mention of Comcast. I see no place to contact Comcast. I am trying to get the word out into the community to be on the lookout for this as Microsoft says it is happening more and more everyday! Please do not call the number on the pop up box if you get this. I am in the hopes that Comcast would make their email server more secure!
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