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Random Maintance is outragous

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Random Maintance is outragous

My internet goes out randomly every once and awhile for hours. Due to scheduled Maintance that I am never notified of. Is there a way I can keep up to speed on this schedule so the work I am doing from home doesn’t get messed up or lost because of this random outage?
Official Employee

Re: Random Maintance is outragous

 

Hi Bigt1769, I can look into this for you and update you on the work being done in your area. Please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me" and we can get started. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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