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ROKU problem

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gutheiltg
New Poster
‎12-29-2017 04:43 PM

ROKU problem

On all ROKU channels (amazon video, hulu, netflix) my major TV shows an error message, "HDCP unauthorized - content disabled"; all these channels do provide the title page screen and the soundtrack continues; however there is no picture. Howevere, at the same time, I can get all these features on my laptop. I have already tried various plug/unplug routines without effect.

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mrumppe
Valued Contributor
‎12-29-2017 05:50 PM

Re: ROKU problem

HDCP is your HDMI cable not the network.

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Highlighted
EG
Expert
‎12-29-2017 05:56 PM

Re: ROKU problem

OP. Are you using an X1 TV / DVR device from Xfinity ?



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