Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
If you still need assistance after following the link provided by EG, please feel free to reach out in a private message verifying your account info. I can see if there's anything else on my end that we can do to help get your issues resolved.
To send a private message click on my name "ComcastChe", then click private message me. In the body of this message please verify the following information: