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I'm an avid online gamer. Lately I have notice I've gotten high latency around 200-300ms while playing online but I'm able to stream and download without any issues. I ran a tracert against the server; I attached it to this post. I've reached out to support, they told me the basic of rebooting my router, modem, and PC, and it did not help. The high latency is with all my online gaming not one individual game.
I have a Arris Surfboard SB6183 modem, RT-N12 Wireless-N300 router, using a wired connection, Blast! Tier.
Your trace is coming back to you, but your router blocks ICMP by default which is why your trace dies there. An employee checked your modem health and it comes back good, your RF power levels are in spec. So your equipment is fine and everything seems to be fine on Comcast network -- your latency issues likely reside on the game servers. (PS Blizzard is notorious for that very thing.)
Thanks for the quick response @nerdburg!!!
Is there anything I can do on my end to fix this or should I reach out to Blizzard about this? I also been having issues with some Steam games as well.
TBH, this isn't anything new. Most likely the game admins will tell you it is your ISP's fault. Probably reaching out to specific gaming communities is the best way to find some solutions.