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Over 22,000 SPAM

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Over 22,000 SPAM

PLEASE HELP!!!! Over 22,000 SPAM emails still coming in after 2 days. I tried everything. Customer service basically mocked me and laughed at me which added fuel to the fire!

They are coming in from these 3 email addresses at about 13 a minute. 
CSpeer@Carolina.rr.com
Chead002@Rochester.rr.com
Francisagoilaa@rochester.rr.com

 

Expert

Re: Over 22,000 SPAM

I've escalated your post to the forum admins to get someone to look at your account.  Have you tried setting up a filter for those 3 addresses to block them?  If they are always the same it might work.  From the Inbox page click on the gear icon in the upper right corner and then on Settings.  On the landing page under Mail you will see Filter Rules.  Click on that and set up your filter.  One of the action options is to discard messages before you ever see them.

Official Employee

Re: Over 22,000 SPAM

Hi, Mvmahoney - Are those emails pop up in Inbox folder or Spam folder? Our Email Expert Latoque provided a great temporary solution for this issue and I see that you already talked to our Security Team. Do you still receive these spam emails?