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Outlook Mail

For the last couple of months, Outlook Mail has been Freezing up my Chome Browser. I have to completely shut down my browser and start it back up to finish using it. Sometimes it happens 3 or 4 times while I am in my email. I am using Windows 10. Please help.

Lori Ann Wagner
Expert

Re: Outlook Mail

You need to clarify----------do you mean you use Outlook on the computer as in the desktop email client (the one that comes as part of MS Office)?  Or are you using Outlook.com the webmail service (formerly Hotmail)?

New Poster

Re: Outlook Mail

Outlook.com the webmail service (formerly Hotmail)

Lori Ann Wagner
Expert

Re: Outlook Mail

As a test, try with a different browser and see if the same thing happens.  If it works OK, then clear history/cache in Chrome, and restart it in a fresh session.  And check to see that you re using the latest version of Chrome;  right now they are up to v61.0.3163.100 (Official Build) (64-bit)