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Opened email

Xfinity Forum Archive
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Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

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Official Employee

Re: Opened email

Hi Pab7, are you still seeing a monkey emoji while trying to access your email? If so, can you please provide a picture of your screen so that I can see what exactly you see on your end?

New Poster

Re: Opened email

I am using an iPad Air. Do you know how I can get rid of that emoji? Any help would be greatly appreciated. 

Expert

Re: Opened email

Where are you seeing this?  How are you accessing your email--------on a computer with a browser, or on a tablet or what?

New Poster

Opened email

Every time I open email there is an emoji monkey head instead of an open envolope.  How do I change this?