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This problem started on or just after Wednesday, May 2. Or at least tha't s as close as I can pin down the time frame.
The problem is the same for all the ways I access my email, Xfinity web portal, IOS mobile mail app, MacOS desktop mail client software.
I know for sure that I'm not receiving some messages, when those messages addressed to me show up in a Reply-All from another recipient. Of course, I have no way to know how many non-distribution messages I have not received. (The problem of the dog not barking in the night.)
I can't yet discern a pattern. It seems roughly correlated to the identity of the sender, but that's not conclusive. It could be some other mechanism of selection. There is one sender from whom I've received a numbr of messages.
This sort of problem is a nightmare to diagnose. I need to get it fixed, because not receiving, and not responding to messages is clearly a problem.
Solved! Go to Solution.
Here's one possible reason for the problem I've described.
In the Settings --> Advanced Settings menu, the "Use email safe list" option was selected. I didn't find much in the way of documentation, other than when enabled this feature acts as an explicit "whitelist" for email senders, silently discarding all other messages. Now, I don't remember ever enabling that feature, and only two of my three Comcast addresses had the feature turned on. Could it have been turned on as a result of a system upgrade or by a Comcast Customer Service representative? I have no idea what the content of the "safe list" would have been. Maybe those senders on my "contacts list"? It's not clear.
Anyway, I disabled the feature and I'm going to give it a while to see if I start receiving the "normal" flow of incoming email once again.