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My question ???
Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.
What is the exact make and model number of the modem ?
That is a DOCSIS 3.0 device. You are not going to get gigabit speeds with it. You need a DOCSIS 3.1 capable modem.
Plus they rate it for a max of 373 Mbps down;
The signal stats are fine BTW.