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Looks like you have some signal issues there. You'll probably need a tech to get it straightened out.
I've asked a Comcast employee to help you. You should expect a reply in this thread.
The troubleshooting guide might be helpful.
Hi Joeb777. I can assist with troubleshooting your internet speed issue. I'd like to start with polling the CMTS for real-time and historical RF signal reports from your modem. I can also check your local Node/Plant for any degradation or error reports. Please reach out to me via private message and include your full name and account primary phone number so I can access your equipment.