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You are welcome. I suspect that the reason they don't do a better job is because it would cost them money their senior managers prefer to spend on Beemers and Bentleys and such, but I'm just guessing.
jk8n wrote: ... How can I find out what emails were not delivered? ...
Employee CC_AA should be able to help you. See their reply to a similar question at http://forums.xfinity.com/t5/E-Mail-and-Xfinity-Connect-Help/Re-Not-receiving-new-emails/m-p/2086348...
You can send a private message to them at http://forums.xfinity.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/5361565
I have received no emails since 7/8. I searched the forum and checked the "Safe Email" setting. It was indeed magically turned on (HOW? WHY?) so I turned it "OFF." I sent test emails from 3 different email accounts and they went through. HOWEVER, I am still not getting any emails except the tests I sent. How can I find out what emails were not delivered? This is a really bad glitch, because I usually received about 50 a day!
What happens if you log into Xfinity Connect webmail and send a test message to yourself? Does it send? Do you receive it?
Is Spam Filtering turned on under Users & Preferences / (username) / Email Settings at https://customer.comcast.com/Secure/UserSettings? If it is, is "Save a copy of emails marked as spam" also selected? If it is not, mail that they believe to be spam will discarded.
Check your "Email Safe List" setting under Users & Preferences / (username) / Email Settings at https://customer.comcast.com/Secure/UserSettings. This option sometimes gets turned on when it should be off. If you can't find the "Email Safe List" setting you'll need to log in with the Primary user ID.