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New Gateway x1 wifi box

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New Gateway x1 wifi box

Just changed out for new wifi box according to instructions.  TV is not connecting to bluetooth...worked fine on old box...???

I have restarted TV cable box twice....

Official Employee

Re: New Gateway x1 wifi box


@HWright1 wrote:

Just changed out for new wifi box according to instructions.  TV is not connecting to bluetooth...worked fine on old box...???

I have restarted TV cable box twice....


You're referencing quite a few different things.

Your cable boxes have nothing to do with your gateway.

Your cable boxes do not have Bluetooth capability.

Bluetooth and wifi are entirely separate functions.

What are you trying to connect to your tv via Bluetooth?


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Official Employee

Re: New Gateway x1 wifi box

Hello HWright1, can you give more details on what you are trying to connect to Bluetooth? 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!