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Need Help Retrieving Emails that disappeared

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Need Help Retrieving Emails that disappeared

I need help badly. A ton of my emails have gone missing from my inbox. I use a windows computer with explorer and the comcast page. No third party client. I also use my phone sometimes to check emails but it's set not to delete them.


Today I was looking for some emails going back to last summer and they are gone. I know I didn't delete them. I've been doing some searching on these forums and I found several people that have had this issue. I found the settings page here and somehow my computer is set to delete "unread inbox" emails after 60 days! How did that happen?? I never changed that setting!! Obviously I put it to never delete now. Perhaps I read these emails with my phone so the comcast server didn't show them as being read???


I don't know the technical logistics, but I really NEED some of these emails. Can my accound be restored??? PLEASE HELP!