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My Samsung 8S plus

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My Samsung 8S plus

When I send email from my handheld it shows the sender as "My info" instead of showing my email address. As the sender is not recognized some people think it's spam. I never set it up this way and I've had Galaxy phones before but I was with AT&T so it must have something to do with Xfinity. How do I fix this? 

Official Employee

Re: My Samsung 8S plus


Hi GGINPB, are you sending mail through the Xfinity Connect app? Are you sending mail using your Comcast username? 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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