Community Forum

Modem update

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Regular Visitor

Modem update

Received a message aabout updating my modem.  Do they mean physically?  I tried to do it online but was not able todo so.

Silver Problem Solver

Re: Modem update

Are you renting a Comcast gateway and what is its model?  Or if you have your own, what is its make and model?

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!