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Modem is messed up

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Modem is messed up

The led lights around the Ethernet ports on my modem are glowing green and orange and is disabling my ability to use a wired connection, I have a PC I need a wired connection. Though for some reason even though the wired connection doesn't work I can still use a wireless connect. What do the green and orange lights mean and how do I fix this
Valued Contributor

Re: Modem is messed up

Green usually indicates you have a device connected

Amber usually is used for traffic between devices


Depending on what type of Modem you have it may only support 1 direct device vs your Router that supports multiple devices.  My modem won't issue an IP to get to the internet when I have more than 1 device connected but, after it's booted I can connect a secondary device to manage / view logs on the Modem.  


Re: Modem is messed up

What is the exact make and model number of your "modem" ? FWIW, there is a difference between a stand-alone cable modem, a stand-alone router, and a combination modem/router gateway device. Many people these days are calling the combo gateway devices "modems". To avoid confusion, these terms should not be used interchangeably as they are currently are.

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