Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
Green usually indicates you have a device connected
Amber usually is used for traffic between devices
Depending on what type of Modem you have it may only support 1 direct device vs your Router that supports multiple devices. My modem won't issue an IP to get to the internet when I have more than 1 device connected but, after it's booted I can connect a secondary device to manage / view logs on the Modem.
What is the exact make and model number of your "modem" ? FWIW, there is a difference between a stand-alone cable modem, a stand-alone router, and a combination modem/router gateway device. Many people these days are calling the combo gateway devices "modems". To avoid confusion, these terms should not be used interchangeably as they are currently are.