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Missing email after June 29 outage

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Missing email after June 29 outage

After the Comcast outage on June 29, I was missing about 300 messages from my inbox and 100 from my sent folder.  The customer support rep yesterday did a restore that recovered messages I had deleted, but none of the missing ones.  The person I spoke to today said that since my missing messages were not on their server, there was no way to recover them.  Does Comcast back up their servers?  They should be able to restore my email from June 28, before the problem occurred.  Can anyone help me or make any suggestions?

Bronze Problem Solver

Re: Missing email after June 29 outage

Yeah, missing all the emails for that period, as well.