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Missing Folders

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New Poster

Missing Folders

I have check all folders/subfolders and several of my folders have disappeared. Several folders started with the name Maxim and another folder was called Sub.

I desparately need these restored. Can someone help me please? 

 

Expert

Re: Missing Folders

Can you still see the default folders?  Call Comcast security and see if they can recover them for you----------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

New Poster

Re: Missing Folders

No. They are still missing. I will calll Customer Service. 

Expert

Re: Missing Folders

Can you clarify------are you saying you can't see any folders at all?  If so, see if this sorts you out-------------------

 

http://forums.xfinity.com/t5/Email-Web-Browsing/view-forlders-in-email/m-p/2839240#M171949

New Poster

Re: Missing Folders

NO! All my folders are no where to be found!!!! I watched them disappear

Expert

Re: Missing Folders

Then I would call Comcast security and ask if they can recover them----------------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329