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Locked myself out

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Locked myself out

I did something truly stupid last night, I was messing around with the xfi app and accidentally put ALL my devices to bed.
The xfinity-WiFi SSID is disabled in my modem and I didn't have an ethernet cable on hand, so those weren't options.
Is there a way to get back into xfi app without an Internet connection? (Just curious in case I run into this again)
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Re: Locked myself out


W4nder wrote:
I did something truly stupid last night, I was messing around with the xfi app and accidentally put ALL my devices to bed.
The xfinity-WiFi SSID is disabled in my modem and I didn't have an ethernet cable on hand, so those weren't options.
Is there a way to get back into xfi app without an Internet connection? (Just curious in case I run into this again)

Are you able to access the app through your X1 equipment? In the apps section

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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