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Keep getting kicked off my internet connection.

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Keep getting kicked off my internet connection.

Keep getting kicked off my internet.

 

Gold Problem Solver

Re: Keep getting kicked off my internet connection.

Please see Connection Troubleshooting Tips. If you still need help, please provide Information Requested for Connection-Related Posts.

Official Employee

Re: Keep getting kicked off my internet connection.

Hey shawnpwatsons1,

 

I can help look into your internet connection issues.

 

  1. How are you currently connected?
  2. Are you able to connect a device to the modem using an ethernet cord? 
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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