Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
I just went fromt he the extreme 400 tier to gigabit because it is now available in my area. However, after a ton of reboots, I am still getting the same speeds that I had on the extreme 400 tier. Not anything higher. I was never given any new modems because my local office say they dont have any newer models than the one I have, ARRIS TG1682G.
i am going to request a service call. None of my nearest service centers carry the XB6
I have an appointment at 1pm. The rep that set it up made sure to include must have xb6 3.1 modem.
Good luck !