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Is there an online list or search of blacklisted modem/gateway serial numbers?

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Expert

Re: Is there an online list or search of blacklisted modem/gateway serial numbers?

Glad to help!


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
New Poster

Re: Is there an online list or search of blacklisted modem/gateway serial numbers?

Wow nerdburg, that was fast, thanks for that info.

Expert

Re: Is there an online list or search of blacklisted modem/gateway serial numbers?

No sorry, Comcast does not share that info. If you buy a used/refurbished modem, make sure it's from a reputable source that accepts returns. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
New Poster

Is there an online list or search of blacklisted modem/gateway serial numbers?

I am looking to replace my modem/gateway, and would like to buy used.

 

I understand Xfinity maintains a list of blacklisted serial numbers to help prevent theft (good idea.)

 

Rather then always call customer support and use their time and cost xfinity money, (see subject.)

 

Thanks, Mark.