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bethyo08 -- I was able to pull up your account & I do see that some devices are connecting successfully via your Pods. Since it sounds like you recently onboarded the Pods, I'd like to ask that you give your network some time to optimize. If you're still experiencing issues with devices connecting, I can dig in some more & provide some suggestions on Pod placement.
Viozze -- I'll take a look at your account.
Spoke to a technician yesterday. We reset main gateway but no luck. Same problem as second responder, works AOK when very close to gateway computer but does not work in other rooms, and I have six Ipads in the house. Also very hard to arrange/schedule someone to come by and review, which is generally always what I have to do if I have a problem with Xfinity. The app says everything is working fine, all the devices show a strong connection to the wireless but no connection exists. Very frustrating. If not resolved in the next few days I will return them to the Xfinity store for a refund and look for a solution from another vender. Hope Xfinity folks can resolve--it worked fine the first two weeks then nothing.
bethyo08 & viozze -- We made a change on our end that we believe should help with the device connectivity issues you've described. Can you please make sure all of your Pods are plugged in & showing as online in xFi & then let me know if you continue to experience this issue?