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Interrupted service

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Silver Problem Solver

Re: Interrupted service

This forum is for the xFi system.  See if you can find a more appropriate forum for your issue.

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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New Poster

Interrupted service

Third consecutive of prime time interrupted cable service.

Two hours ago when TV screen "froze" a message came on "Discontinue Cable Cobbect to DIRECT TV.

Thought it strange to see this message with Comcast cable service obviously off.