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Internet speed

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Internet speed

Signed up for 75gb from 25gb speed, but no changes thus far.  Still at 25gb.  Using Motorola Surfboard (SB6141)

Expert

Re: Internet speed

Try calling Comcast and have the rep re provision the modem and make sure that all the information is correct on their side.

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Expert

Re: Internet speed


@rhall1644 wrote:

Signed up for 75gb from 25gb speed, but no changes thus far.  Still at 25gb.  Using Motorola Surfboard (SB6141)


Has the modem been powercycled / re-started ?




I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!