Community Forum

Internet keeps going out randomly

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Internet keeps going out randomly

I get no internet signal randomly for the past few months. I can go 2 hrs with no issues, then all of a sudden no internet. Or i can go 5 min. I called support, and they said everything was fine.
Silver Problem Solver

Re: Internet keeps going out randomly


@Jadams630 wrote:
I get no internet signal randomly for the past few months. I can go 2 hrs with no issues, then all of a sudden no internet. Or i can go 5 min. I called support, and they said everything was fine.

You should probably post this in the Internet>Your Home Network forum.

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!