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Internet doesn't work

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New Poster

Internet doesn't work

My internet doesn't work from 10am
Expert

Re: Internet doesn't work

Start here;

 

https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474

 

https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m...



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New Poster

Re: Internet doesn't work

There's currently a major outage right now which is probably the main reason why your internet doesn't work.

Expert

Re: Internet doesn't work

For the most current information see: http://forums.xfinity.com/t5/Customer-Service/SERVICE-INTERRUPTION-6-29-18/m-p/3111403

 

This thread is locked to keep the conversation in one place. 


I am not an employee.
Expert

Re: Internet doesn't work


@Betrayalth wrote:

There's currently a major outage right now which is probably the main reason why your internet doesn't work.


But the OP stated "from 10 AM". The major outage happened later. We can't know for sure unless they return and clarify. He could have possibly meant 10 AM every day ?



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