Community Forum

Internet connectivity, but only on certain websites.

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Diamond Problem Solver

Re: Internet connectivity, but only on certain websites.


@RobertWy wrote:

@kai333 wrote:

internet worked okay with https://www.cnn.com for instance.  but not https://www.amazon.com.  It's very odd.  And actually NOW it seems to be nonfunctional.  Not sure what's going on! Smiley Sad


The amazon link doesn't work for me when I click on it but www.amazon.com works when I type it into Chrome.

https://www.amazon.com/

 


Robert. Observe that there is a trailing "." (dot) after the Top Level Domain (.com) in their https amazon link that is breaking its function.

Silver Problem Solver

Re: Internet connectivity, but only on certain websites.


@kai333 wrote:

internet worked okay with https://www.cnn.com for instance.  but not https://www.amazon.com.  It's very odd.  And actually NOW it seems to be nonfunctional.  Not sure what's going on! Smiley Sad


The amazon link doesn't work for me when I click on it but www.amazon.com works when I type it into Chrome.

https://www.amazon.com/

 


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
Official Employee

Re: Internet connectivity, but only on certain websites.

Sent!  Thanks!

Got it, you're welcome! 

New Poster

Re: Internet connectivity, but only on certain websites.

Sent!  Thanks!

Official Employee

Re: Internet connectivity, but only on certain websites.

OK, don't panic Smiley Happy 

 

Send me a private message with your full name and account related phone number so I can try reprovisioning your modem. 

 

KenF

New Poster

Re: Internet connectivity, but only on certain websites.

internet worked okay with https://www.cnn.com for instance.  but not https://www.amazon.com.  It's very odd.  And actually NOW it seems to be nonfunctional.  Not sure what's going on! Smiley Sad

Official Employee

Re: Internet connectivity, but only on certain websites.

 

kai333, what specific url are you using for these sites? Are they secured? https vs http? 

 

KenF

New Poster

Re: Internet connectivity, but only on certain websites.

I guess I should also mention it sounds a lot like this scenario:

 

http://forums.xfinity.com/t5/Your-Home-Network/Only-have-access-to-certain-websites/td-p/3002968

 

Thanks in advance!

Expert

Re: Internet connectivity, but only on certain websites.

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
New Poster

Internet connectivity, but only on certain websites.

So I have SB6121 and for whatever reason I only have connectivity to certain websites. Like google and cnn worked fine, but reddit or amazon didn't.  I reset the modem, hardwired into the thing, called it in to Xfinity and nothing has worked so far.  Any ideas??