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Internet Installation

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New Poster

Internet Installation

Hi,

 

I just moved into a studio apartment and there is a coax and a phone line port installed in my wall.  My landlord said all I need to do is call to activate.  How long does it take to have my internet activated?  I assume the technician doesn't have to do any drilling since I already have a coax cable installed on my wall.  I assume all thats left is plugging the gateway in and having to call comcast to activate my service?  That shouldn't take more than an hour right?

Expert

Re: Internet Installation

If the other end of that line has been disconnected from the Comcast tap / feed, the tech will need to reconnect it.



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New Poster

Re: Internet Installation

Hopefully it will be painless haha  Thank you for your response.

Expert

Re: Internet Installation

Do you already have a tech visit scheduled ? 



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We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: Internet Installation

Yes I do.  This coming Saturday between 8am to 10am. 

Expert

Re: Internet Installation

O/k the tech will do what is necessary to get you up and running including the phone call to activate the modem / service. Good luck !



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: Internet Installation

Cool! Thanks