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I downgraded my tv, kept the triple play and now no longer get mail on my laptop and phone. Anyone?

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Regular Visitor

I downgraded my tv, kept the triple play and now no longer get mail on my laptop and phone. Anyone?

PLUS, I have to click on sent file (on my desktop) to retrieve my incoming email in the inbox; weird, right?

Expert

Re: I downgraded my tv, kept the triple play and now no longer get mail on my laptop and phone. Anyo

Can you sign into the account using only a browser and the webmail, and see your email that way?



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Regular Visitor

Re: I downgraded my tv, kept the triple play and now no longer get mail on my laptop and phone. Anyo

Yes, I can access  mail on my phone using browser and webmail. (Safari)

I have checked and rechecked my settings/accounts and all is in order here. I am even having difficulty with

my desktop mail, where in order to view incoming mail, I have to first click on 'sent' and then back to 'inbox'

and it will load new mail. All of this within 24 hrs. of my 'downgrade' with comcast. Since April 18th, so about

6 weeks... advice appreciated...