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I can't control my Wi-Fi

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I can't control my Wi-Fi

I control my Wi-Fi or the devices that is connected
Silver Problem Solver

Re: I can't control my Wi-Fi

We need more information in order to help you.


Is this with the xFi Mobile App?

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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Official Employee

Re: I can't control my Wi-Fi

Hi Wilkerson42, are you an xFi customer? I can assist you. So that I can take a look at your account, please send me a private message and include your full name and account primary phone number. Please click on my name to see my profile, and then hit the blue "Send Message" button.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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