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How to block spam emails

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Gold Problem Solver

Re: How to block spam emails

Are the emails always from the exact same email Address?  If so, you can create an email filter to block all email from that address.

Open XC and click on Preferences

Click on tgevEmail icon

Scroll down to  Email filters

Click to create an email filter.


Re: Spam, even when you report as spam by clicking on Spam on the toolbar, it does not automatically stop all spam.  It must be learned to be spam by the spam filters.  Just keep on reporting those emails.

I assume you do have your Spam filter on?


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.


Re: How to block spam emails

Spammers will make small changes to their junk to attempt to bypass spam filtering software.  It takes time to "train" the filters, but you need to keep marking such messages as spam.  Here is a short article you may find of interest---------------------

New Poster

How to block spam emails

when I identify an email as spam, I still continue to get emails from that sender.  How can I stop future emails from that sender?