Set up your remote control
Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
New to the Community? Start here.
members
online
topics
How do I change to the number of days my deleted email are held in the trash folder? This apparently is a change from the old email and not knowing they changed it has caused me tons of problems. I'm told there is a deletion schedule that can be accessed to make changes to the number of days it is held. Where is that?
If you are still on the old email format, from the Inbox page go to Preferences>>>>>Email>>>>>Email Deletion Schedule. If you are on the new format, the Trash folder is set at 7 days. The Spam folder is set at 30. You cannot change them. All the other folders are set to retain messages indefinitely. That said, if you delete a message, it is supposed to show up in the "Recover Deleted Items" feature for 15 days. You access that by right-clicking on the Trash folder where you will see the option.
Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance.
Find everything you need to know about setting up your wireless gateway.
Get details on weather, traffic, sports and more all from your XFINITY TV on the X1 Platform Dashboard.