Community Forum

Hotspot on again?

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Valued Contributor

Hotspot on again?

Good morning,

Twice this week, in the early morning hours, our modem has restarted. In both instances, the hotspot has been turned back on. Give it some time, and it doesn't turn off. Checked my settings, and they still show as disabled. Reenable the hotspot, leave it on for a while, then go turn it back off again. After some time(like overnight) the hotspot finally turns off again. I'm assuming the restarts were some sort of update. Looks like something has been msiconfigured in the updates causing the hotspot to turn on by default...Seems simple, altho time consuming, to turn it back off, but that really shouldn't be necessary...Any ideas from users or any information from an AE?

 Thanks for any input,