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Home wifi Login Issue

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Home wifi Login Issue

Trying to login into home wifi using my iphone - says incorrect password. I am using correct password. All my other devices are working fine. It used to work fine on this phone also but I had to reset phone, but Xfinity public wifi/hotspot continues to work fine (had to do nothing after phone reset).

 

Tried the usual trouble shooting - resetting router (power down), forget network on phone, rebooting iphone, etc - nothing works.

 

How do I fix this?

Silver Problem Solver

Re: Home wifi Login Issue


SamT1 wrote:

Trying to login into home wifi using my iphone - says incorrect password. I am using correct password. All my other devices are working fine. It used to work fine on this phone also but I had to reset phone, but Xfinity public wifi/hotspot continues to work fine (had to do nothing after phone reset).

 

Tried the usual trouble shooting - resetting router (power down), forget network on phone, rebooting iphone, etc - nothing works.

 

How do I fix this?


Random thought; maybe a case-sensitive issue?  Check your passphrase on My Account.

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I am just a customer, volunteering my time to help other customers here in the Forums.
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Expert

Re: Home wifi Login Issue


SamT1 wrote:

I am using correct password. All my other devices are working fine. ?


Are you inputting the exact same password that is being used on the devices that do connect ?



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New Poster

Re: Home wifi Login Issue

All my other devices are (were) alreday connected - they continue to work fine. So I would conclude the password did not (magically) change - I would think that should be the wifi behavior.

Because I had to reset the phone I have to (re)enter the password and it does not work.

Something similar happened a few months ago - so the only solution was to change the password itself. This is cumbersome solution- as it needs resetting passwords on all devices - have many people and many devices- too much of a pain.

 

Silver Problem Solver

Re: Home wifi Login Issue

Next time if this happens, try stopping all apps (swipe up) power off/on iPhone and then try connecting to the SSID you want.

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I am just a customer, volunteering my time to help other customers here in the Forums.
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New Poster

Re: Home wifi Login Issue

I have tried all this did not work. Somehow surviving (barely) on xfinity hotspot wifi.