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Hellosearch

I have a Mac that is infected with Hellosearch.fr virus. I have Xfinity's Norton installed. I wonder why Norton didn't catch it, but most important, how can I get rid of it?

Re: Hellosearch

Hi bobllove,

 

 

This malware is considered a hijacker and is usually installed as part of another program because the user did not read the fine print during the installation of a program they desired.  This type of program is known as a PUP (Potenitally Unwanted Program).  Norton's does not remove a lot of PUPs as some of these programs are in fact desired by the user.

 

Additional info regarding PUPS from the Norton forums:

 

https://community.norton.com/en/forums/does-norton-detect-pup

 

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