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So I was just talking with Comcast about available options. They discussed the gigabit plan but stated my "new" Arris SB8200 modem didn't qualify and I had to rent the XB6 modem from them for the service.
I have read some of the threads here and people stated they were using their own modems. The rep stated maybe it was a local thing but the system was stating that I needed to rent a modem.
Is that true? Is it because the SB8200 has some issues?
Solved! Go to Solution.
I'd find a different rep to talk to, preferably in the store.